隱私

Policy Coverage

This Policy covers the way KICKS CREW collects, receives, and treats personal information about you when you make purchases at KICKS CREW, including information related to your requested products or services from KICKSCREW.com. Personal information is information about you that is personally identifiable, like your name, home address, email address, or phone number, and that is not otherwise publicly available.

Privacy

To provide you with services and the Website, including to allow you to order and receive products using our Website, administer your account, allow you to use our consignment portal and pay you for your items that are sold, and to optimize your experience, we need to use the information that we collect in a number of different ways.

KICKS CREW shares certain data with third-party advertising and analytics platforms. These platforms include, but are not limited to, *Meta Platforms, Inc. (Facebook/Instagram), Google LLC, TikTok, Snap Inc. Twitter/X, Pinterest, Google Ads, RTB House, Mixpanel, Microsoft Bing Ads, Impact, Braze, Upsellit, AddShoppers, Fitness Commerce.

We also use the information for marketing and advertising purposes. When you have told us you would like to receive marketing communications or when you have made a purchase using our services, our partners and we will use your personal information (including your name, email address, and address) to occasionally send you updates, news, and offers via email, post, or other forms of media. We may use your information (including supplemental information received from partners that we append to our existing customer information as described below), to tailor these messages to you. You may unsubscribe from email marketing communications by modifying your preferences in your account’s profile management section, or by following the opt-out instructions in the promotional emails we send you.

We use third-party service providers to serve advertisements most relevant to you across your different devices and on our own and others’ websites and mobile applications. In addition to the information about your visits to our website or usage of our mobile application, our service providers may also use the information about your interactions with other websites or applications to target advertisements for products available from KICKS CREW. For information about opting out of targeted advertising and controlling the use of cookies, please see the cookies section of this Privacy Policy.

We may also carry out research, analysis, and surveys on your use of our Website, and views. We may keep tracking your spending on our Website to see if you can benefit from any loyalty programs we may offer from time to time. Finally, we use your information to confirm your identity and perform credit checks or anti-fraud checks, in order to ensure your, and our, financial security.

Please scroll down to find out the detailed purposes for which we collect your information, and what specific information is collected.

What Data Is Shared

We may share the following categories of Personal Information with these partners for the business purposes described below:

- Identifiers: IP address, browser/device identifiers, and hashed (encrypted) versions of your email address or phone number.

- Commercial Information: Records of products purchased, items viewed, items added to cart, and transaction values.

- Internet Activity: Browsing history, search history, and interaction data related to our website and advertisements.

- To pay you for any item sold via the consignor portal we collect your bank details and other required financial information.

- Payment information: which comprises the credit/debit card’s number, holder’s name, and CCV, we do not store them and only transfer them to our authorized payment providers.

- Order information: The products you are buying, the size, and the price.

Purpose of Data Sharing

The information is shared for the following specific business and commercial purposes:

- To fulfill your orders with the correct information and accurate details for shipment.

- Targeted Advertising: To display relevant KICKS CREW advertisements to you when you visit other websites or social media applications (often referred to as "retargeting" or "interest-based advertising")

- Conversion Tracking and Analytics: To understand how users interact with our advertisements and to measure the return on investment of our marketing campaigns.

- Audience Insights: To analyze aggregated data trends regarding customer behavior and preferences.

- Customer services: Helping you to solve any issue you have with our services, or any consignment query, updating you about any change to our terms of service, or contacting you to learn about your experience with us.

- Payment services: To pay you for any item sold via the consignor portal, we collect your bank details and other required financial information.

- Fraud and risk prevention: To perform fraud and credit checks, we collect your name; email; addresses; credit/debit card details; browsing history; purchase history; date of birth; gender; device information (such as IP address and device type), any government identifiers (like driver’s license or ID cards) and any publicly available information (like social media profiles or news. This also ensures transaction activities align with anti-money laundering practices.

- Research: Carry out research, analysis, inquiries, and surveys on your use of our website. We collect your name, addresses, email, device information, demographic information (including gender, country of residence, and household income), and content of survey responses.

Short Code Mobile Terms of Service

The [KICKS CREW Notifications] short code mobile message service (the "Service") is provided and offered by [KICKS CREW Notifications] (“[KICKS CREW Notifications]”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. These Mobile Terms may also be revised by changes to the Braze platform.

By consenting to the Service, you agree to receive recurring SMS/text/RCS messages from and on behalf of [KICKS CREW Notifications] through your wireless provider to the mobile number you provided. If your mobile number is registered on any state or federal Do Not Call list, but you then opt-in to our Service, then you are agreeing to receive text/RCS messages and supersede your prior decision to be placed on the Do Not Call list. Text/RCS messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with [KICKS CREW Notifications]. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text/RCS messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text/RCS messages, including charges from your wireless provider.

You may opt out of the Service at any time. Text the single keyword command STOP to the [KICKS CREW Notifications] Short Code/Long Code or click the unsubscribe link (where available) in any text message to cancel. You will receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless initiated by you. If you have subscribed to other [KICKS CREW Notifications] mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to [KICKS CREW Notifications] Short Code/Long Code. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Confidentiality and Security

We have electronic, physical and procedural safeguards that comply with federal regulations to protect personal information about you. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you.

Changes to this Privacy Policy

KICKSCREW.COM may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your kickscrew.com account or by placing a prominent notice on our site.

Right to Manage and Opt Out

CCPA

Under the California Consumer Privacy Act (CCPA) and similar state laws, sharing hashed identifiers and browsing activity with Meta, Google, and Snapchat may be considered a "sale" or "sharing" of personal information for cross-context behavioral advertising. Therefore, you have the right to opt out of this activity.

You may exercise this right at any time by visiting our Cookie Consent Banner in our website footer to manage your selection. This will disable the relevant advertising cookies and halt the sharing of data for targeting purposes.

GDPR

If you are located in the European Economic Area or the United Kingdom, we only process this data for targeted advertising based on your explicit consent.

Access and Deletion Requests

For any requests to access, correct, or delete your personal information stored in our main systems, please contact our team via Contact Us.

Please note that deleting your KICKS CREW account does not automatically delete data already processed by third-party ad platforms; you must opt out of cookies using the banner described above to halt future sharing.

We retain the right to update this list of third-party partners. Changes will be reflected on this page.

This site is protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Others

For other questions, please contact our team via Contact Us.

Return Address (if it is related to the return service, you must contact us and obtain confirmation before returning any item. Returns sent without prior notice or authorization will be considered invalid and will not be accepted.)

Return Helper
18 Distribution Blvd
Edison, NJ 08817United States