COVID-19 Latest Updates & FAQs | KicksCrew

In light of the unfortunate outbreak of COVID-19, we want to keep you posted on any updates regarding orders and shipping. Your shopping experience is what matters to us most, and we’re working hard to catch up and improve in these trying times.

On top of our existing shipping arrangements, we’ve prepared a list of FAQs that applies to the COVID-19 situation. If you have any further questions, don’t hesitate to write to us here.

Thank you for your patience and understanding as we get through these difficult times together. Our crew is doing our best to keep any delays to the minimum. We appreciate you staying with us, big time.

Are you still accepting online orders?

Surely! We’re open 24/7 at www.kickscrew.com.

Will my delivery be delayed?

As of right now, most of our orders are shipped via FedEx. To fulfill our promised timeframes, we’ve upgraded all orders to Express Shipping.

However, once your order is on its way, some delays are simply out of our hands. Please allow up to 7-10 business days if you’re outside the US. You can always track your order with the carrier for the most up-to-date information.

Do you ship to my country?

We ship worldwide! Please refer to this list for your estimated delivery time.

I’m looking to purchase multiple items, can you ship them all in one go?

Sorry, right now we can only ship each item separately. But it’s to save you the extra cost of paying duties and taxes determined by customs in your area. We hope you understand!